Delete your ZaWi HuB account

Who this page is for

One ZaWi HuB account works in the Android app ZaWi HuB Ethio on Google Play, on this website (zawihub.com) and in the ZaWi HuB Telegram Mini App. Deleting the account deletes it everywhere. ZaWi HuB is developed by Frew Endalew Leggessew, Addis Ababa, Ethiopia.

How to delete your account

1. In the app. Open ZaWi HuB Ethio, go to Profile > Delete account, confirm with your password (or type DELETE if your account has no password) and tap Delete my account.
2. On the website. Sign in, then go to Account > Security and choose Delete my account in the Danger zone.
3. If you cannot sign in. E-mail support@zawihub.com from the e-mail address on the account. If the account has no e-mail address, tell us the phone number or the Telegram username you used, so we can match the request to the account. We delete the account within 30 days.

Deletion is permanent. A deleted account and its content cannot be restored.

What is deleted

• Your profile (name, photo, bio, contact buttons) and your business page.
• Verification requests and the ID or trade licence files you uploaded for them.
• Your listings in every category (Buy & Sell, Rent & Lease, Trucks & Cargo, Jobs & Works, and tender notices you submitted that are still waiting for review) and their photos and videos. Tender notices that were already published stay public, because they are public procurement information.
• Your favorites, follows, likes, blocks and saved searches.
• Your tender alerts and your My Tenders tracking.
• Your videos and clips, your comments, and the media attached to them.
• Reviews you wrote and reviews other people wrote about you.
• Your chat messages. They are removed for both people in the conversation.
• Your notifications, sign-in sessions, device (push) tokens and your Telegram link.
• Your call logs and the contact-click and activity records linked to you.

The account itself is reduced to an empty placeholder with no name, phone number, e-mail or other personal data, only so that the records kept below stay consistent.

What is kept, and for how long

• Anonymised payment ledger2 years after deletion

  Amount, currency, purpose, 7-digit reference number, status and dates of payments, and the transaction reference from the payment provider (kept to detect duplicate or replayed payments). No name, phone number, e-mail, narration, receipt screenshot or other personal data.

• Security and audit log entries6 months after deletion

  Records of security-relevant actions on the account, kept to investigate fraud and abuse.

• Encrypted database backupswithin about 5 weeks

  Backups taken before the deletion roll off on their normal schedule.

After these periods the kept records are deleted. More detail is in our Privacy Policy.