Terms of Service

ZaWi HuB is an Ethiopian online marketplace where people buy, sell, rent and lease goods, property, vehicles, machinery and equipment, move cargo, post and find jobs and skilled workers, and follow public procurement notices. These terms are an agreement between you and ZaWi HuB and apply to the Android app (published on Google Play as "ZaWi HuB Ethio"), the website and the Telegram Mini App. By creating an account or using the service you accept them. If you do not agree, do not use the service.

• ZaWi HuB is only for adults. You must be at least 18 years old to create an account or use the service.
• Anyone may browse public listings. To reveal contact details, chat, apply, post, upload clips, comment or review, you need an account. Accounts are free and active as soon as you create them.
• Keep one account, keep your password safe, and keep your details accurate. You are responsible for everything done under your account.
• We may refuse, restrict, suspend or close accounts that break these terms, provide false information, or harm other users.

Transactions happen directly between buyers and sellers. ZaWi HuB is not a party to any transaction, does not own or inspect the items listed, does not guarantee the truth of any listing, and does not transfer ownership of anything. Titles, quality, safety and legality of listed items are the sole responsibility of the seller; deciding to buy, rent or hire is the sole responsibility of the buyer.

• Post only items and services that are yours to offer and legal to trade in Ethiopia.
• Describe items truthfully: real photos, real price, real condition and real location.
• Post each item once, in the correct hub and category. Duplicate and spam listings are removed.
• Listings are reviewed before publication and may be edited, rejected or removed at our discretion.
• Clips, clip comments and reviews publish instantly, without prior review. They must follow these terms, and we may remove them at any time, for example after a report.
• Keep your listings current: close or mark items that are sold or no longer available.

The following content is not allowed anywhere on ZaWi HuB, including listings, photos, videos, clips, comments, reviews, messages and profiles:

• Nudity or sexual content.
• Graphic violence or gore.
• Harassment, bullying or threats.
• Hate speech.
• Child sexual abuse or exploitation of any kind.
• Illegal drugs.
• Weapons.
• Stolen goods.
• Scams and fraud.
• Impersonation of another person, business or authority.
• Spam.

In addition, the following may never be listed or promoted:

• Goods you have no right to sell.
• Counterfeit or pirated products.
• Ammunition, explosives and weapon components.
• Controlled substances and drug paraphernalia.
• Prescription medicines and unlicensed medical products.
• Government documents, IDs, licence plates, currency and financial instruments.
• Protected wildlife, wildlife products and cultural heritage items.
• Human organs, adult services, and any service that is illegal in Ethiopia.
• Recalled, hazardous or unsafe products.
• Content that is misleading or infringes the rights of others.

We remove prohibited content, may suspend or close the account, and may report the matter to law enforcement where the law requires it. Child sexual abuse or exploitation material leads to immediate account closure and is reported to the authorities.

• Creating an account is free. Posting is free unless the app shows a posting fee before you post.
• Optional paid promotions (such as Top Ad and Boost) and any posting fee show their price before you pay. They are paid through Ethiopian payment channels using a 7-digit payment reference written in the transfer note, and take effect once the payment is verified.
• Promotion fees are not refundable once the promotion has started running, except where the law requires otherwise. If we fail to deliver a paid promotion, we refund or re-run it.
• Fees are shown in the app and may change; changes never apply retroactively.

Payments for items, rentals and services are made directly between the parties. ZaWi HuB does not hold funds in escrow and cannot reverse payments between users. Inspect the item and verify the counterparty before paying. Never pay in advance for something you have not seen, and be cautious of prices that look too good to be true.

You keep ownership of the photos and text you post. By posting, you grant ZaWi HuB a non-exclusive, royalty-free, worldwide licence to host, display, resize, translate and promote that content within the service and in marketing of the service, for as long as the listing exists. You confirm you have the right to grant this licence. If content infringes your rights, report it in the app or through the support channels and we will review and, where justified, remove it.

Badges such as phone verification or document verification mean the stated check was completed at a point in time. They are not a guarantee of honesty or of any transaction. Reviews and ratings reflect other users' opinions, not ours. Always apply your own judgment.

Tender notices are collected from public sources and from buyers who post them. ZaWi HuB is independent and does not represent any government body; the official notice always prevails.

Procurement and vacancy notices are summaries provided for convenience, with a reference to their source. Always confirm deadlines, fees and requirements with the issuing organisation before acting. ZaWi HuB is not responsible for errors in, or changes to, third-party notices.

• Meet in public places and inspect before paying.
• Report listings, clips, comments or users that break these terms with the in-app report tools. To report abusive messages, report the member who sent them from the chat.
• Block a member to stop them from messaging you.
• We review reports, may remove content, restrict features, suspend or close accounts, and may share information with law enforcement where the law requires it. We may also act without a report where we detect abuse.

How we collect and use personal data is described in the Privacy Policy, which forms part of these terms.

The service is provided "as is" and "as available". We work to keep it running but do not promise uninterrupted or error-free operation, and we may change, limit or discontinue features. To the extent Ethiopian law allows, ZaWi HuB is not liable for losses arising from transactions between users, listing content, user conduct, service interruptions, or events outside our reasonable control, and our total liability for any claim is limited to the fees you paid us in the six months before the claim. Nothing in these terms removes rights the law gives you that cannot be waived.

If your listings, content or conduct on the service cause a third-party claim against ZaWi HuB, you agree to compensate us for the losses and reasonable costs that claim causes, to the extent permitted by law.

You can delete your account at any time: in the app under Profile → Delete account, on the website under Account → Security, or without logging in at zawihub.com/delete-account. The Privacy Policy explains what deletion removes and the limited records we keep. We may suspend or close accounts that break these terms. Sections that by their nature should survive (such as licences already granted, liability limits and indemnity) survive termination.

We may update these terms; material changes will be announced in the app, and continued use after the change means acceptance. These terms are governed by the laws of the Federal Democratic Republic of Ethiopia, and disputes that cannot be settled amicably belong to the competent courts of Ethiopia. Questions reach us at support@zawihub.com and through the support channels in the app and on the website.