Privacy Policy

1. What we collect

• Account data. Phone number (verified by SMS code), name, optional email, optional profile photo and bio, optional WhatsApp/Telegram contact details you choose to show on listings.
• Listings and messages. The listings, photos, chat messages, reviews and reports you create.
• Payment references. For paid promotions: the 7-digit reference, the amount, and the payer details the payment provider passes to us. We never see or store your PIN or full account credentials.
• Verification documents. If you request a verified badge: your ID or trade licence, stored privately, reviewed by admins only, and purged after the review window.
• Location. An approximate location only if you use "Near me"; listing coordinates are blurred before they are shown publicly.
• Technical data. Device/app version, IP address and sign-in sessions (visible to you under Account → Security).

2. How we use it

To run the marketplace: showing your listings, unlocking contact details between approved members, verifying payments, sending the notifications you asked for (alerts, deadlines, chat), preventing fraud and abuse, and meeting legal obligations. We do not sell your personal data.

3. What other people see

Your listings, seller name, ratings and the contact details you chose to publish are visible to approved members. Phone numbers are hidden from guests. Chat messages are visible only to the participants and, if reported, to moderators.

4. Storage, transfers and retention

Data is stored on secured servers which may be located outside Ethiopia; where that is the case we apply the safeguards required by the Personal Data Protection Proclamation (No. 1321/2024). Verification documents are deleted after the review retention window; chat and listing data live for as long as your account does.

5. Your rights

You can see and edit your profile under Account → Settings, review active sessions and revoke them under Account → Security, and permanently delete your account (and its listings) there too. You may also ask us for a copy of your data or correction of inaccurate data through the support channels.

6. Cookies and local storage

The web app keeps your sign-in session and preferences in your browser's local storage. We do not run third-party advertising trackers.

7. Changes and contact

We will announce material changes to this policy in the app. Questions and requests reach us through Account → Support.