Digaf Micro Credit Provider S/Co., an Ethiopian microfinance institution with 20 years of experience, invites qualified individual consultants and consulting firms to express interest in developing an inclusive, competitive and actionable five-year strategic business plan centred on institution-wide digital transformation.

EXP R ESS ION OF INTEREST (EOI) Ind i v i du a l Consultants or Consulting Firms: 5-Year Strategic Business Plan and Digital Transformation Assignment overview. Digaf Micro Credit Provider S/Co., an Ethiopian microfinance institution with 20 years of experience, invites qualified individual consultants and consulting firms to express interest in developing an inclusive, competitive and actionable five-year strategic business plan centred on institution-wide digital transformation. The process must be collaborative and respond to sector reforms, competition, financial inclusion opportunities and emerging technologies. O b j e ct i ves Develop a robust and implementable five-year strategic business plan and digital-transformation roadmap. Align Digaf’s direction with Ethiopia’s financial-sector reforms, the Digital Ethiopia Strategy and NBE regulatory requirements. Define an institution-wide digital transformation covering customer journeys, products, channels, processes, data, technology, people and operating model. Scope of Work Conduct internal and external analysis, including PESTEL, SWOT and Porter’s Five Forces; assess financial, operational, technology and human-resource capacity. Consult the Board, management, clients and partners, and benchmark leading regional and global digital-microfinance practices. Define strategic goals, objectives, KPIs and phased implementation roadmaps; develop financial projections, funding and IT/digital strategies, and a risk-management framework. Deliver the final plan, executive summary, strategic frameworks and implementation matrix. M i n i m u m Qualifications Proven strategic-planning and digital-transformation experience in microfinance or financial services, including at least five years of relevant experience in Ethiopia. Strong knowledge of Ethiopia’s financial and regulatory environment and digital financial services, with demonstrated research, financial- modelling and stakeholder-engagement capability. E O I Submission Requirements Submit: individual/firm profile; relevant strategic-planning and digital-transformation assignments; understanding and proposed approach; consultant/team CVs and roles; applicable professional credentials or business licence/registration; and full contact details. D E A D L I N E 15 September 2026 S U B M I T TO [email protected] Next step: Shortlisted applicants will be invited to submit full technical and financial proposals against a detailed Terms of Reference. Only shortlisted applicants will be contacted. “Access Beyond Limits” • www.digaf.et • +251 112 787 390 / +251 112 782 252