Senior Customer Service Specialist (IFB)

• Posted Date: October 25, 2026 • Closed Date: November 1, 2026 • Location: Worabe, Central Ethiopia Region, Ethiopia • Career Level: Junior Level (6 mo - 2 years) • Industry: Banking, Microfinance, Insurance • Qualifications: Bachelor’s degree • Years of Experience: 1 year • Monthly Salary: As per Company Scale

Enat Bank is a private financial institution established to provide effective, efficient and full-fledged banking service, focusing on addressing women with financial access, aiming at development, business growth and profitability to meet the expectation of all its stakeholders. It is also where the career of promising banking talents are shaped into seasoned banking professionals with challenging but conducive working environment. Value adding and committed Management Team and enlightened and forward looking institutional vision along with the attractive compensation packages is what has already been in place to attract and retain employees.

Task Breakdown: • Assists and takes over duties of Cash Administrator and Branch Account Administrator in case of absence and delegation • Assists Customer Service Specialists in handling and counting bulk cash deposits/withdrawals • Initiates cash transfer from/to Cash • Receives and delivers physical cash from and to Cash Administrator • Collects/pays cash and debit/credit the respective accounts • Checks and balance physical cash with the Cash Administrator

Years of Experience: BA with 1.5 years of experience in banking operation Relevant Experience: at least 6 months on CSS position.

Educational Requirements: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and any other related fields

• Salary: We offer a competitive salary as per the Bank’s scale • Work Location: This position is based at Worabe • Contract Type: This is a permanent position.

How to Apply: Interested applicants fulfilling the above requirements are invited to submit their applications only online. Application Link: https://evacancy.enatbanksc.com/#/vacancy Date of Registration: Until November 01, 2026. Selection Process: Please note, Only short listed candidates will be communicated Vacancy Number: EB/096/26 Important Application Notice: • The Bank has the right to cancel the post advertised • National ID is mandatory

For inquiries regarding this position, please contact: Phone Number: 0115522835

Enat Bank is a private financial institution established to provide effective, efficient and full-fledged banking service, focusing on addressing women with