Junior Customer Service Specialist (IFB)

• Posted Date: October 25, 2026 • Closed Date: November 1, 2026 • Location: Worabe, Central Ethiopia Region, Ethiopia • Career Level: Entry Level (Fresh Graduate) • Industry: Banking, Microfinance, Insurance • Qualifications: Bachelor’s degree • Years of Experience: No Experience/Less than 1 year • Monthly Salary: As per Company Scale

Enat Bank is a private financial institution established to provide effective, efficient and full-fledged banking service, focusing on addressing women with financial access, aiming at development, business growth and profitability to meet the expectation of all its stakeholders. It is also where the career of promising banking talents are shaped into seasoned banking professionals with challenging but conducive working environment. Value adding and committed Management Team and enlightened and forward looking institutional vision along with the attractive compensation packages is what has already been in place to attract and retain employees.

Task Breakdown: • Receives and delivers physical cash from and to Cash Administrator • Collects and validates original Payment Instruments against the System. • Issues and signs Payment Instruments • Verifies and Validates DRS incoming transfers • Initiates DRS outgoing transfers • Exchanges cash denominations and post the transactions • Performs other duties as required by the supervisor.

Years of Experience: No prior experience is required. Relevant Experience: 2 years in customer services manager grade B /or 3 years as Branch accounts administrator position Grade A.

Educational Requirements: BA in Accounting, Banking & Insurance, Banking & Finance, Management, Business Administration, Sales, Marketing, Economics or related fields with minimum cumulative GPA requirement for male 3.00 and 2.75 for female applicants.

• Salary: We offer a competitive salary as per the Bank’s scale • Work Location: This position is based at Ginir • Contract Type: This is a permanent position. • Preferred Age Group: We prefer candidates with the age of ≤ 30 for these positions.

How to Apply: Interested applicants fulfilling the above requirements are invited to submit their applications only online. Application Link: https://evacancy.enatbanksc.com/#/vacancy Date of Registration: Until November 01, 2026. Selection Process: Please note, Only short listed candidates will be communicated Vacancy Number: EB/096/26 Important Application Notice: • The Bank has the right to cancel the post advertised • National ID is mandatory • Exit Exam is required. (Mandatory)

For inquiries regarding this position, please contact: Phone Number: 0115522835

Enat Bank is a private financial institution established to provide effective, efficient and full-fledged banking service, focusing on addressing women with